You downloaded a pack, opened it, turned it on, and nothing happens. Or the import fails. Almost every problem with Bedrock packs comes down to a few common causes. Go through this list from the top and you will usually find it.
"Import failed" or "Duplicate pack detected"
- Import failed: the file is damaged or not a real pack. Download it again from the original page. If it is a .zip, see Bedrock file types explained.
- Duplicate pack detected: you already have this exact version. It is already installed, just turn it on.
- Nothing happens when you open the file: open it with Minecraft. On iPhone use Share from the Files app, on Android choose Minecraft in the "Open with" list.
The pack is installed but nothing changes
- Is it active? A pack in My Packs or Available is not on yet. It has to be in the Active list.
- Is it in the right list? Add-ons need the behavior pack turned on in Behavior Packs too, not only the resource pack.
- Is another pack on top? The pack higher in the list wins. Move yours up.
- Does it need experiments? Some add-ons need experimental toggles in the world settings. The project page says so.
- Does it need Vibrant Visuals? Lighting packs only work in Vibrant Visuals mode. See the Vibrant Visuals guide.
- Did you restart? Leave the world and join again, or restart the game.
It worked before an update
Minecraft updates sometimes change things packs use. Check the project page for a newer version and install it. Remove the old one first so you do not end up with duplicates, see how to delete packs.
Items or mobs are missing
- Check that the behavior pack is on in that world, not only the resource pack.
- Some add-ons give their items through a menu or a crafting recipe instead of the creative inventory. Read the project page.
- If you see purple and black blocks or invisible mobs, the resource pack part is missing. Turn it on too.
The pack works alone but not with others
Two add-ons that change the same thing, like the player model or the same menu, can clash. Turn packs off one at a time to find which two do not get along, then keep the one you like most.
See what is going wrong: the content log
Go to Settings > Creator and turn on Content Log GUI. When a pack has errors, they show on screen when you join a world. You do not need to understand all of it, but a screenshot of the errors helps a lot when you ask the pack's creator for help.
Still stuck?
For my packs, ask in my Discord server with your device, Minecraft version and a screenshot of your pack list. That is usually enough to find the problem fast.
